FAQ's

Frequently Asked Questions (FAQ)

1. What is Vintoba?

Vintoba is a U.S.-based online store offering innovative kitchen gadgets and home essentials designed to make everyday life easier. We focus on quality, functionality, and modern design — bringing you smart tools that simplify cooking, cleaning, and organization.

2. Where are Vintoba products shipped from?

We work with trusted fulfillment partners in the United States, Europe, and Asia to ensure quick and reliable delivery. Most U.S. orders ship from our domestic warehouses, and you’ll receive a tracking number once your order is processed.

3. How long does delivery take?

Standard U.S. shipping usually takes 7–15 business days, depending on product availability and your location. We also offer expedited shipping options on select items. You can track your order anytime through the link sent to your email after checkout.

4. Can I return or exchange my order?

Yes! We offer a 30-day return and exchange policy on most products. If you’re not completely satisfied with your purchase, please contact our support team at support@vintoba.com within 30 days of receiving your order for quick assistance.

5. Do you offer customer support?

Absolutely! Our friendly customer service team is here to help with any questions or concerns.
📧 Email us at support@vintoba.com
📞 Call us at +1 (858) 241-3799
We typically reply within 24 hours (Monday–Friday).